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F.A.Q.

 

virtual colour printing - large format

virtual colour printing - digital reproduction

virtual colour printing - branding

Artwork:

  • Have a look at this specification guide to ensure you submit your artwork correctly:

Proof:

  • In order for us to ensure that your artwork is printed correctly, please supply a proof (eg laser print) for our reference.

Preferred File Formats:

  • PDF – please supply print ready with fonts embedded (preferably PDF/X-1a as per industry standard)
  • Indesign - supply fonts or convert to outlines, supply all linked image files
  • Illustrator – supply fonts or convert to outlines, supply all linked image files
  • Freehand – supply fonts or convert to paths, supply all linked image files
  • Quark Express – supply fonts and images
  • Corel Draw – supply fonts or convert to curves, supply all linked image files
  • Photoshop – colour mode CMYK, resolution at least 300 dpi, flatten image unless using vector layers, supply fonts when using vector fonts. Preferably saved as PSD or TIFF file

Bleed:

  • Please ensure that your documents have a minimum of 3mm bleed all around.

Different Formats:

  • If you wish to submit artwork created using a program not listed above, we will more than likely still be able to accommodate you

Colour Modes:

  • Please ensure that, unless artwork is being printed using spot colours, all colour swatches and linked or embedded images are CMYK. If you are using a Pantone colour in a 4 colour job, please supply a CMYK break down of the colour.

Fonts:

  • Include all fonts you have used in the file. Virtual Colour assumes all fonts supplied are licensed and takes no responsibility for embedded fonts.

Screens:

  • Screen tints may range from 99% down to 1%. Though from a practical point of view, you generally won’t be able to see anything above 90% or less than 5% with the naked eye.

High Resolution Digital Proofs:

  • Our prices include a PDF proof. If you require a high-resolution digital proof these can be supplied for an extra charge. Our Epson proofs are calibrated to ISO standard.  

Artwork Amendments or Resubmissions:

  • Our prices include "preflight checking" your artwork and submitting a PDF proof for your approval.

Sending Artwork Electronically:

  • E-mail – Smaller jobs (up to 5mb) can be sent via email to production@virtualcolour.co.za. Please include all relevant information and instructions regarding the job.
  • FTP – You can upload larger jobs to our FTP server. Please contact us to get our FTP details. You will also need to have FTP software installed (eg Fetch – Mac or FileZilla – PC).

Files larger than this should be sent on disk. Call us on +27 (0)21 286 0050 if you require your artwork picked up.

Can I place an order over the telephone?

  • You sure can! Give us a call, and we can take your order in a timely fashion.

If you need Further Assistance and help with sending your artwork don’t hesitate to contact us

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